Sophos Endpoint Detection and Response (EDR) lets you investigate detected threats (“threat cases”) and search for new threats. How to restart and reset an APX series access point (AP). Supported Access Points. View all supported access points with details. Access Point Details. Configure, restart, or manage your access points. This article describes the steps to reset the new 320, 530, and 740 series APX Sophos Access Points.
Sophos APX Series access points are now supported on every platform: Sophos Central, XG Firewall, and Sophos SG UTM (from v9.7). With our latest generation of access points, you can offer an attractive replacement for every one of our legacy AP Series indoor models. You can learn more about the benefits of the APX Series in this Partner Portal blog post. Please note that all APX Series access points have a five-year warranty.
Last month we sent an email to all partners who have sold any AP Series model to give advance notice of the final order (End-of-Sale) date for the current indoor AP Series models and the subsequent lifecycle milestones.
All platforms allow you to manage all current AP and APX Series in a mixed environment. This means that your customers who have only recently purchased their AP Series access points are under no pressure to upgrade straight away. They can simply add newer APX models as they extend or make changes to their deployment. Our lifecycle plan gives you sufficient time to plan a gradual transition to the APX Series with your customers over a three-year period.
Why are we starting the End-of-Life process for the AP Series?
Wireless technology and standards are constantly evolving. The use of Wi-Fi in most environments has increased considerably over the past five-plus years, predominantly due to the number of mobile and other Wi-Fi connected devices now available. The majority of the current AP Series models have been in the Sophos portfolio since 2015 (the AP 100 since 2014) and these models do not support the most commonly used Wi-Fi standards available today. Newer standards, such as 802.11ac Wave 2 (which is still the most commonly used standard in business environments) include technology innovations to offer better performance, even when a larger number of clients are connected simultaneously. They are also built to handle the applications more commonly used today, such as voice and video, and so provide a better user experience.
Which models are affected?
Model / SKU | End-of-Sale | End-of -Support | End-of-Life | APX Alternative |
AP 15 | March 31, 2020 | March 31, 2021 | March 31, 2023 | APX 120 |
AP 15C | March 31, 2020 | March 31, 2021 | March 31, 2023 | APX 120 |
AP 55 | March 31, 2020 | March 31, 2021 | March 31, 2023 | APX 320* |
AP 55C | March 31, 2020 | March 31, 2021 | March 31, 2023 | APX 320* |
AP 100 | March 31, 2020 | March 31, 2021 | March 31, 2023 | APX 530 (or APX 740) |
AP 100C | March 31, 2020 | March 31, 2021 | March 31, 2023 | APX 530 (or APX 740) |
* Under some circumstances, the dual-radio APX 120 may be a viable, lower-cost alternative. Ms office for mac h.
What will these dates mean for your customers?
We have made every effort to provide advance notice and therefore make the transition as easy as possible and avoid any disruption for your customers. We will continue to process RMAs for all customers with a valid support contract (e.g. as part of their subscription) until the End-of Life date.
The lifecycle milestones are described in detail below.
End-of-Sale: March 31, 2020
The AP Series models mentioned below will no longer be sold by Sophos:
- Indoor only: AP 15, AP 15C, AP 55, AP 55C, AP 100, AP 100C
Software SKUs for the following subscriptions can no longer be ordered:
- Central Wireless Standard – Entry
- Central Wireless Standard – Performance (unless for AP 100X)
After this date the product:
- will not receive any new features
- will receive only critical security patches and bug fixes but only until March 31, 2021
- Will not be supported by any new hardware models released after this date
Your access point will continue to operate as normal.
End-of-Support: March 31, 2021
After this date:
- Sophos will process RMAs but no longer offer support
- The affected AP models will no longer receive any software updates or bug fixes of any kind
- APs will continue to operate on the last supported firmware version
RMAs: Will be processed for any AP Series model with a valid warranty or support license (if the same model is not available, an equivalent model will be supplied as a replacement).
Support: Technical support is no longer provided. Hotline calls will only be accepted for RMA processing.
End-of-Life: March 31, 2023
From this date, management support for the above-mentioned AP Series models will no longer be included in new software releases for Sophos Central Wireless, XG Firewall (SFOS), and SG UTM.
Please reach out to your local Sophos sales team before this date to discuss the hardware refresh options for your customers to ensure a smooth transition to newer technology.
What about the AP 100X?
Please note that the AP 100X outdoor model is not affected by this announcement and will continue to be sold until an equivalent APX model is available (in early May 2020) and the support dates on all platforms are clear.
What about older AP Series access points?
Should any of your customers still be using the much older AP Series access points, such as the AP 5, AP 10, AP 30, and AP 50 with either Sophos UTM or XG Firewall, those models have already been End-of-Life since at least 2018, and therefore management support cannot be guaranteed for those models on any platform. By using End-of-Life hardware, your customers may be risking interruptions in the correct functioning of their Wi-Fi network or their connectivity as a whole. In some scenarios, this could also affect their compliance status. We would request that all partners work with these customers to refresh their access points to models which are still supported.
What should I do with End-of-Life hardware?
After the End-of-Life of any hardware device, Sophos suggests that you dispose of the unit responsibly and in accordance with the environmental requirements in your region.
Who can I contact to get more help?
Should you have any questions, please do not hesitate to reach out to your local Sophos team. They can help you to find the optimal plan for a managed lifecycle for your customers’ hardware.
Customer's Please Note: A Wireless Protection subscription is required for all Sophos Access Points
3x3 MIMO, internal antennas. Includes mounting bracket for wall and 15/16', 9/16', 3/8' ceiling T-bar. No power adapter/PoE Injector, 16.7W max. power consumption. 5-Year warranty, no extended warranty available.
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Overview:
Sophos APX Series
Currently available for management in Sophos Central.
The Sophos APX Series is a growing portfolio of Synchronized Security ready access points. With 802.11ac Wave 2 technology, they are custom-built for increased throughput at load and better performance and security.
APX Series – Product Benefits
Sophos Apx 530 Access Point
- Security Heartbeat™ ready to connect with other Sophos Central managed products
- Significant performance improvement over legacy 802.11 Wave 1 models
- Optimized for both wall- and ceiling-mount
- 5-year warranty as standard, Advance Replacement RMA included in subscription
APX 740 – our flagship 4x4:4 product for high-density, high-capacity environments
APX 530 – high-performance 3x3:3 access point for typical office environments of all sizes
APX 320 – 2x2:2 access point, dual 5 GHz capable, ideal in high-density school environments or small retail scenarios
Highlights
- Managed from Sophos Central
- Superior visibility into wireless health
- Simple deployment and administration
- Synchronized Security-ready
- Enhanced security with rogue AP detection
- Multi-site management and cloud scalability
Features:
The smarter way to simple, secure Wi-Fi
Sophos Wireless provides an easy, effective way to manage and secure your wireless networks. You can use it on its own or as part of your Sophos Central portfolio of cloud-managed security solutions.
Manage all your security on a single platform
Sophos Central is a highly scalable management platform which gives you a single pane of glass for all of your cloud-managed security solutions. Using Sophos Central, you can manage Sophos Wireless on its own, or alongside your Endpoint, Mobile, Email, Encryption and Server Protection.
Superior visibility into wireless health
The Sophos Wireless dashboard puts all the key information about the health of your wireless networks and connecting clients directly at your fingertips. Not only can you see if there are potential threats you need to deal with, such as rogue APs, but you can also quickly identify clients with compliance or connectivity issues.
Simple deployment and administration
Using the step-by-step guidance in our on-boarding wizard, creating networks, registering one or more access points, and adding sites is child’s play. Our solution is built to be simple to use, even for non-wireless experts, but that doesn’t mean you forfeit functionality. Schedule firmware upgrades to keep your network up to date and benefit from new features and enhancements in every release.
Intelligence connected with Security Heartbeat™
When using our Security Heartbeat™ enabled APX Series access points, you can monitor the health status of any Sophos Central-managed endpoint or mobile device and so automatically restrict web access on trusted Wi-Fi networks. Users with serious compliance issues see a splash screen to alert them to their walled garden status but receive full connectivity again, once health is restored.
Security enhanced for your trusted Wi-Fi networks
Our Enhanced Rogue AP Detection classifies neighboring Wi-Fi networks to identify threats and prevent attempts to infiltrate an organization via Wi-Fi.
Additionally, you can keep your networks secure by providing controlled internet access and hotspots for visitors, contractors, and other guests on your network. Use enterprise-grade backend authentication for a seamless user experience.
Multi-site management and cloud scalability
Whether you have just one growing network, or multiple sites, extending your Wi-Fi is as simple as adding an additional access point.
Sophos APX Series Access Points – at a glance
The Sophos APX Series is a growing portfolio of Security Heartbeat-enabled access points. With 802.11ac Wave 2 technology, they are custom-built for increased throughput at load and better performance and security.
Unboxing Video:
Unboxing the Sophos APX Series Access Points
Join us as we unbox one of our brand new Sophos APX Series access points. The APX Series is a growing portfolio of Synchronized Security ready access points. With 802.11ac Wave 2 technology, they are custom-built for increased throughput at load and better performance and security. Oh, and they look GREAT.
Specifications:
APX 320 | APX 530 | APX 740 | |
---|---|---|---|
802.11ac Wave 2 | |||
Management | Sophos Central XG Firewall planned for late 2018 | Sophos Central XG Firewall planned for late 2018 | Sophos Central XG Firewall planned for late 2018 |
Deployment * | Indoor; desktop, wall, or ceiling mount | Indoor; desktop, wall, or ceiling mount | Indoor; desktop, wall, or ceiling mount |
WLAN Standards | 802.11a/b/g/n/ac | 802.11a/b/g/n/ac | 802.11a/b/g/n/ac |
Radios | 1x 2.4 GHz / 5 GHz dual-band 1x 5 GHz single band 1x Bluetooth low energy (BLE) | 1x 2.4 GHz single band 1x 5 GHz single band 1x Bluetooth low energy (BLE) | 1x 2.4 GHz single band 1x 5 GHz single band 1x Bluetooth low energy (BLE) |
Antennas | 2x internal dual-band antenna for Radio-1 2x internal 5 GHz antenna for Radio-2 1x internal 2.4 GHz antenna for BLE | 3x internal 2.4 GHz antenna for Radio-1 3x internal 5 GHz antenna for Radio-2 1x internal 2.4 GHz antenna for BLE | 4x internal 2.4 GHz antenna for Radio-1 4x internal 5 GHz antenna for Radio-2 1x internal 2.4 GHz antenna for BLE |
Performance | 2x2:2 MU-MIMO | 3x3:3 MU-MIMO | 4x4:4 MU-MIMO |
Interfaces | 1x RJ45 connector console serial port 1x RJ45 10/100/1000 Ethernet w/PoE | 1x RJ45 connector console serial port 1x RJ45 10/100/1000 Ethernet port 1x RJ45 10/100/1000 Ethernet w/PoE | 1x RJ45 connector console serial port 1x RJ45 10/100/1000 Ethernet port 1x RJ45 10/100/1000 Ethernet w/PoE |
Power (Max.) | 11.5 W | 16.7 W | 22.4 W |
Power-over-Ethernet (Min.) | PoE 802.3af | PoE+ 802.3at | PoE+ 802.3at |
Dimensions | 155x155x38 mm | 183x183x39 mm | 195x195x43 mm |
Weight | 0.474 kg | 0.922kg | 1.012 kg |
Certifications ** | CB, UL, CE, FCC, IC, RCM | CB, UL, CE, FCC, IC, RCM | CB, UL, CE, FCC, IC, RCM |
Compliance | All APX models have a plenum-rating and comply with EN 60601-1-2 | ||
Warranty | All APX models have a standard 5-year warranty included in the purchase price | ||
Support | A Central Wireless Standard Subscription for APX includes Enhanced Support with Advance Replacement RMA |
* A bracket for wall- and/or 15/16', 9/16', 3/8' T-bar ceiling-mount is included with every APX. Further mounting kits will be available for purchase in the near future.** Further certifications for some models are currently in progress, e.g. MIC for Japan and Anatel for Brazil. APX models are not sold in China, Taiwan and Malaysia at this time.
Documentation:
Download the Sophos APX Series Access Points Data Sheet (PDF).
Pricing Notes:
- Customer's Please Note: A Wireless Protection subscription is required for all Sophos Access Points
- Pricing and product availability subject to change without notice.
- Management in Sophos Central only. XG Firewall support planned for late 2018.
3x3 MIMO, internal antennas. Includes mounting bracket for wall and 15/16', 9/16', 3/8' ceiling T-bar. No power adapter/PoE Injector, 16.7W max. power consumption. 5-Year warranty, no extended warranty available.
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Sophos Wifi Access Point
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Sophos Apx 530 Access Point Software
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Sophos Apx 530
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Sophos Apx Datasheet
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Sophos Apx 320
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